zs222 Privacy Policy – How We Handle Your Data

Introduction

This Privacy Policy ("Policy") is published by zs222 ("zs222", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at zs222.app. This Policy describes how zs222 collects, processes, stores, and protects the personal data of individuals ("Users", "you", "your") who register an account, make a deposit, place a bet, play a casino game, or otherwise interact with any feature of the zs222 platform.

This Policy is incorporated by reference into the zs222 Terms & Conditions. By creating a zs222 account or using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent, you must not register or use the platform.

This Policy was last reviewed in June 2026. Where we make material changes to this Policy, we will notify registered Users via their registered email address or through an in-platform notification prior to the changes taking effect.

Data We Collect

zs222 collects personal data across several categories depending on how you interact with the platform. The categories of data collected are:

2.1 Registration Data

When you create a zs222 account, we collect your full legal name, date of birth, residential address, Pakistani mobile number, and email address. This data is required to open and maintain your account.

2.2 Identity Verification (KYC) Data

As part of our mandatory Know Your Customer process, we collect photographic copies of your Pakistani CNIC (front and back), selfie photographs taken for facial verification against your identity document, and documentation to verify your payment method. KYC data is collected and processed as a legal and regulatory compliance obligation.

2.3 Financial & Transaction Data

We collect data relating to all deposits, withdrawals, and transactions conducted on your zs222 account, including PKR amounts, timestamps, payment method details (JazzCash wallet identifiers, Easypaisa numbers, bank account references, card data where applicable), and transaction reference numbers.

2.4 Gaming Activity Data

We record your betting and gaming activity, including bets placed, games played, wager amounts, outcomes, bonus usage, and session duration. This data is necessary for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

2.5 Technical & Device Data

We automatically collect technical data when you access zs222, including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance analysis.

2.6 Communications Data

We retain records of communications between you and zs222 support, including live chat transcripts, email correspondence, and support ticket logs. These records are retained for quality assurance and dispute resolution purposes.

2.7 Marketing Preferences

Where you have opted in to receive marketing communications from zs222, we hold a record of your preferences and the communications sent to you. You may withdraw marketing consent at any time through your account settings.

How We Use Your Data

zs222 uses the personal data we collect for the following purposes:

• Account creation and management: To open, maintain, verify, and administer your zs222 account, including processing your login credentials and authenticating access via OTP;
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other accepted payment methods;
• Identity verification and KYC compliance: To verify your identity and age in accordance with our anti-money laundering and compliance obligations;
• Fraud and security monitoring: To detect, prevent, and investigate fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor gaming patterns and identify Users who may be displaying signs of problematic gambling behaviour, enabling us to intervene appropriately;
• Customer support: To respond to your support requests, resolve disputes, and manage complaints;
• Platform improvement: To analyse usage patterns and improve the performance, features, and user experience of the zs222 platform;
• Marketing communications: To send you information about promotions, bonuses, and new features on zs222, where you have given consent to receive such communications;
• Legal compliance: To comply with applicable laws, regulatory requirements, court orders, and requests from competent authorities.

Legal Basis for Processing

zs222 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you – i.e., to operate your account, process transactions, and provide platform services;
• Legal obligation: Processing required to comply with applicable law, including KYC, anti-money laundering, and responsible gaming obligations;
• Legitimate interests: Processing carried out for the purpose of fraud prevention, platform security, and internal analytics, where our legitimate interests are not overridden by your rights;
• Consent: Where processing is based on your explicit consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

Cookies & Tracking Technologies

The zs222 platform uses cookies and similar tracking technologies to enable core platform functionality and improve the user experience. The categories of cookies used on zs222 are:

• Strictly necessary cookies: Required for authentication, session management, and security. These cannot be disabled without preventing core platform functions from operating;
• Functional cookies: Used to remember your preferences such as language settings and account display options;
• Analytics cookies: Used to collect anonymised data about how Users interact with the zs222 platform, enabling us to identify performance issues and improve the service;
• Marketing cookies: Used to track the effectiveness of promotional campaigns directed at zs222, where you have consented to such tracking.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to log in and use the zs222 platform.

Data Sharing & Disclosure

zs222 does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. We may share your data in the following circumstances:

• Payment processors: We share transaction data with payment service providers such as JazzCash, Easypaisa, and banking partners as necessary to process your deposits and withdrawals;
• Game providers: When you play a casino game powered by a third-party studio (such as Pragmatic Play, Evolution, or NetEnt), your gameplay data is shared with that provider to the extent necessary to deliver the game;
• Identity verification services: We share KYC documents with third-party identity verification service providers engaged to assist with CNIC verification and facial comparison;
• Fraud prevention and compliance: We may share data with fraud detection services, anti-money laundering databases, and regulatory bodies as required by our compliance obligations;
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or a valid legal order;
• Corporate transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity subject to equivalent data protection obligations.

International Data Transfers

As an internationally operated online platform, zs222 may process and store personal data on servers located outside Pakistan. Where your data is transferred to jurisdictions that may not provide the same level of data protection as your country of residence, zs222 implements appropriate safeguards including contractual data protection clauses with service providers and technical security measures to protect data in transit and at rest.

By registering a zs222 account, you acknowledge and consent to the international transfer of your personal data as described in this section.

Data Retention

zs222 retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Specific retention periods are as follows:

• Account data and KYC records: Retained for a minimum of five (5) years following account closure, in accordance with anti-money laundering regulatory requirements;
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction;
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes;
• Support communications: Retained for a minimum of two (2) years following resolution of the relevant support interaction;
• Marketing data: Retained until you withdraw your consent to receive marketing communications, at which point it is deleted within thirty (30) days.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Security Measures

zs222 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the zs222 platform;
• Encryption of sensitive personal data and financial records stored on zs222 servers;
• Role-based access controls restricting internal access to personal data on a strict need-to-know basis;
• Two-factor authentication (2FA) available to all Users for zs222 login sessions;
• Regular security audits and penetration testing of the zs222 platform infrastructure;
• Automated fraud monitoring and anomaly detection systems operating on a 24/7 basis.

While zs222 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your zs222 login credentials and for promptly notifying us of any suspected unauthorised access to your account.

Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by zs222:

• Right of access: You may request a copy of the personal data zs222 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes;
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances;
• Right to data portability: Where technically feasible, you may request your personal data in a structured, machine-readable format;
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time;
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.

To exercise any of the above rights, please contact zs222 support via live chat or email. We will respond to valid requests within a reasonable timeframe and in any event within thirty (30) days. We may need to verify your identity before processing any data rights request.

Children's Privacy

If you believe that a person under the age of 18 has registered a zs222 account or provided personal data to us, please contact our support team immediately so that we can take appropriate action.

Third-Party Links

The zs222 platform may contain links to third-party game providers, payment processors, or other services. This Privacy Policy applies only to data processed by zs222 directly. Third-party platforms operate under their own independent privacy policies, and zs222 accepts no responsibility for the data practices of any third-party operator. We encourage you to review the privacy policy of any third-party service before providing your personal data.

Changes to This Privacy Policy

zs222 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide advance notice to registered Users via email or in-platform notification before the revised Policy takes effect. Non-material changes may be implemented without advance individual notice and will be effective upon publication on the zs222 platform.

Your continued use of the zs222 platform following any amendment to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we handle your data.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a data security concern, please contact zs222 through the following channels:

We aim to acknowledge all privacy-related requests within two business days and to resolve data rights requests within thirty (30) calendar days.